*Return & Exchange Policy
We want you to be completely satisfied with your purchase. Please read our return policy carefully to ensure a smooth and hassle-free experience:
1. Do Not Cut Hang Tag: Please do not remove or cut the hang tag attached to the item. Items without the original hang tag will not be eligible for return or exchange.
2. Check In Front of Delivery Person: Upon delivery, please inspect your order carefully in the presence of the delivery person. If there are any issues with your order, such as damage or incorrect items, please notify the delivery person immediately.
We do not offer refunds after the parcel has been successfully delivered to you. However, we are happy to assist with exchanges or store credit within the specified timeframe.
4. Exchange Within 3 Days: If you wish to exchange an item, you must contact us within 3 days of receiving your order. Items must be unused, unworn, and in their original condition with the hang tag intact. Exchange requests made after the 3-day period will not be accepted.
*How to Initiate a Return or Exchange:*
To initiate a return or exchange, please contact our customer service team. within the specified timeframe. Please provide your order number and details of the item(s) you wish to return or exchange.
*Important Notes:*
- Returns or exchanges will only be accepted for items that are unused, unworn, and in their original condition with the hang tag intact.
- Shipping costs for returns or exchanges are the responsibility of the customer, except in cases of damaged or incorrect items.
- We reserve the right to refuse returns or exchanges that do not meet our return policy criteria.
*Contact Us:*
If you have any questions or concerns about our return policy, please contact our customer service team.
